Automated patient reactivation
Bring lapsed patients back into the loop.
Modifinity finds the patients who've gone quiet, reaches out for you, and gets them back on your schedule — without another manual recall campaign for your front desk to run.
Why it matters
Patients go quiet. Revenue goes quiet with them.
of active patients go more than a year without rebooking — and most never hear from the practice again.
in recoverable revenue sitting in the average practice's lapsed-patient list, untouched.
lapsed patients never get a real follow-up — recall lists get built, then nobody works them.
How it works
One continuous loop, running in the background.
Detect
Modifinity watches your schedule and flags every patient who's overdue, the moment they go quiet.
Reach out
A personalized text goes out automatically, written in your practice's own voice.
Rebook
Patients reply or tap a link to grab an open slot — no phone tag, no front-desk back-and-forth.
Measure
Every contact, reply, and booking shows up in your dashboard, so you always know what's working.
Product
Whatever channel gets a reply, Modifinity uses it.
Two-way SMS
Patients reply and rebook right in the text thread — no app to download, no portal to log into.
Email, if you prefer
SMS is the default, but email's there as an option for practices that would rather reach patients that way.
Your own dashboard
See exactly who's been contacted, who's replied, and who's booked — no spreadsheets, no asking your team for updates.
Your dashboard
See exactly who's coming back.
Every patient Modifinity texts shows up here — who was contacted, who replied, and who's back on your schedule. Your team never has to ask for an update.
Sample data for illustration
Stop losing patients to silence.
See exactly how many lapsed patients are sitting in your schedule right now — and what bringing them back is worth.
Pricing
Priced on patients recovered, not seats.
Every practice's lapsed list looks different. We'll walk through yours on a call and quote a plan based on what's actually in it.
Get a quote